GourmoSupport
How do I get the best results?
Photograph one page at a time, hold the phone parallel to the menu, avoid glare and make sure the text is in focus. Handwritten boards work too — get a bit closer.
A scan failed. Did I lose it?
No. Failed scans, “not a menu” results and connection problems are never counted.
Are the allergens reliable?
They are estimated from typical recipes and can be wrong. If you have an allergy, always ask the staff — use “Show to waiter” to point at the exact dish.
How do I restore my purchase on a new iPhone?
Open Settings in Gourmo and tap “Restore purchases” while signed in with the same Apple ID.
How do I cancel the yearly subscription?
Open Settings in Gourmo → “Manage subscription”, or iPhone Settings → your name → Subscriptions. Cancel at least 24 hours before renewal.
Does Gourmo work offline?
Reading a new menu needs an internet connection. Menus you already scanned are saved in History and open offline.
Which languages are supported?
The app speaks 30+ languages and reads menus in almost any language and script.
How do I request a refund?
Refunds are handled by Apple: reportaproblem.apple.com.